Issue Management
Utilize geo-spatial and IoT data for intelligent ticketing, managing the entire process from creation to resolution efficiently for large fleets. Assign issues promptly, ensure timely resolution, and hold the team accountable with issue escalation mechanisms in place.
Additional Features
Sensor based ticket creation system
Never miss a beat with automatic issue creation based on GPS and sensor data. Stay ahead by detecting geofence breaches and driving anomalies seamlessly and get real-time insights.
Issue Escalation Matrix
A proactive measure that automatically identifies and escalates issues that have been pending for an extended period. By reaching higher levels of hierarchy, these issues receive the necessary attention and expertise for prompt resolution.
Accountability
Streamline the process by assigning issues to specific team members, ensuring clarity of responsibility. Each team member becomes accountable for the assigned task, creating a sense of ownership that drives efficient resolution.
Personalised Organisational Issues
Automatic Issues Creation
Utilize advanced algorithms to identify events that require immediate attention. For scenarios like Fuel Theft, Risky Point Stoppages, or Excessive Idling, or any unwanted alerts, the system autonomously creates issues and assigns to the corresponding team, triggering a rapid response.
Priority-Based Workflow
In dynamic operational landscapes, not all issues are equal in urgency. Categorize and prioritize issues according to their criticality, ensuring that the most urgent tasks receive immediate attention. Priority-based approach empowers you to allocate resources strategically.
